Politique de remboursement

Return & Refund Policy

Thanks for shopping at skiniplay.com.

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 14 calendar days to return an item from the date you received it.

Custom covers, limited edition covers like XMAS Collection and Solid Colors covers are not refundable.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

You need to send it back at :

SKINIPLAY – GIANT SQUARE
14 Rue des Vergers
34130 Mudaison
FRANCE

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). We will refund only the price of the products. The costs of shipping and return are your responsibility.

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

It is important to indicate that the package is a return with a value of 0€. If you do not do this then there may be a charge and we will not be able to collect the package.  It will then be returned to your country.

Contact Us

If you have any questions on how to return your item to us, contact us.